Refund policy

ORDER CANCELLATIONS

  • Orders cancelled within 24 hours may be subject to a 10% cancellation fee to cover transaction and processing costs.
  • For cancellations after 24 hours, a reasonable cancellation fee of 30% will apply, determined by factors such as the nature of the goods, the time of cancellation, and any costs incurred up to that point.

RETURNS & EXCHANGES

  • I do accept returns, provided the item meets the return criteria. To start the process, please email me at nadia@littlewildflower.co.za.
  • Returned items must be unworn, undamaged, unwashed, free of stains, odours, and pet hair, and must be returned in their original packaging. Returns are accepted at the sole discretion of Little Wildflower.
  • Returns must be made within 7 days, and the customer is responsible for the return shipping cost.
  • Please note:
    • Personalised items are made to order and cannot be returned or exchanged unless they are defective, not as described, or not suitable for the intended purpose communicated at the time of order.
    • Sale items are final sale and cannot be returned or refunded.